Last Updated: February 3, 2025
Tilda is a platform for hosting websites, APIs, and web apps. Our Services support both Node.js applications and static websites. In addition to hosting, Tilda offers features designed to simplify website operation—including a global CDN, usage analytics, team collaboration, and deployment rollout management. When we refer to "Customers" in this Privacy Policy, we mean the persons and businesses that sign up for an account and enter into an agreement with Tilda to use our platform. "End Users" (for example, visitors to our Customers' deployed websites) are not considered Customers, and Tilda does not collect personal data about End Users.
This Privacy Policy ("Policy") explains how Tilda collects, uses, discloses, and processes information in connection with your use of our Sites and Services. By accessing or using our platform in any manner, you accept the practices and policies described herein and acknowledge that Tilda may process and share your information as explained below.
This Policy applies when you:
Note: This Policy does not apply to any information that Customers collect from End Users through their own deployments. Customers are solely responsible for obtaining any required consent or providing their own privacy notices to End Users.
The information Tilda collects depends on your interactions with our platform. We collect information directly provided by you during sign-up and while interacting with our website (when you are logged in), as well as certain data automatically gathered as part of your use of our Services.
When you sign up for Tilda using social account providers such as Google or GitHub, we collect your email address, full name, and, in some cases, your location (city and country). You may also provide additional details such as your phone number during account setup.
Tilda receives information from social login providers (e.g., Google, GitHub) during authentication. This may include your email address, name, IP address, and sometimes location information. This data is collected only at sign-up or during interactions on our website while you are logged in.
We may automatically collect technical data (such as your IP address, browser type, device information, and usage data) when you interact with Tilda's website. This information is used solely to operate and improve our platform, enhance security, and conduct analytics.
Tilda uses the information we collect to:
Tilda retains your personal data for as long as you maintain an account with us. If you delete your account, we will delete your personal information within 90 days (subject to applicable legal or contractual retention obligations). We also take steps to anonymize data when its retention is no longer necessary for operational purposes.
Tilda may share your personal information with third-party service providers who assist in operating our platform, including:
We do not share your personal information with external marketing partners for the purpose of targeted advertising.
We may also disclose information if required by law, to protect our rights or safety, or as part of a corporate transaction (e.g., merger, acquisition, or sale of assets). In such cases, any transfer is governed by contractual safeguards.
Tilda implements administrative, technical, and physical security measures to protect your information from unauthorized access or disclosure. While we strive to use industry-standard safeguards, no security system is entirely foolproof. We also require third-party service providers to implement appropriate security measures.
Our platform may integrate with or link to third-party services (e.g., social login providers, analytics platforms). Tilda is not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you use in connection with our platform.
Tilda may transfer and store your personal data outside your country of residence, including to servers located in the United States or other jurisdictions. When we do, we take appropriate steps (such as using standard contractual clauses) to protect your information in accordance with applicable laws.
Tilda customers have rights regarding their personal information, including the right to access, correct, and delete your data. You may contact us to exercise these rights at any time. For example, you can request:
For more details or to exercise your rights, please contact us at: [email protected]
Tilda's Services are intended for use by individuals who are at least 16 years of age. We do not knowingly collect personal data from individuals under this age. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to have that information removed.
We periodically update this Privacy Policy to reflect changes in our practices or applicable law. We encourage you to review this Policy regularly. When we make material changes, we will notify you through our website or by other appropriate means.
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Email: [email protected]
Tilda complies with applicable data protection laws including the GDPR and CCPA. Any disputes arising from the processing of your personal data will be subject to the jurisdiction of the relevant legal authorities in the United States, the European Economic Area (EEA), or the United Kingdom, as applicable.